V.I. Starodubov¹, V.S. Stupak³, I.M. Son,¹ O.M. Filkina², E.A. Vorobieva²
¹FGBU “TSNIIOIZ” Ministry of Public Health RF, Moscow
²FGBU “The Ivanovo research institute of motherhood and the childhood of V. N. Gorodkov”, Ivanovo city
³KGBUZ “Perinatal center”, Khabarovsk city

Summary. The satisfaction of patient with the quality and quantity of medical care is one of the important indicators to evaluate the effectiveness of interventions for the prevention of perinatal pathology.

Objective: The assessment of efficiency of the prevention of perinatal pathology, analysis of satisfaction of parents of patients (children) the quality and quantity of medical care based on the results of a sociological survey.
Methods: The study of medical case was based KGBUZ "Perinatal Center" (Khabarovsk) 1496 questioning the parents.

Results. The study confirmed the importance of the study of satisfaction with the quality and amount of parental care and proven effectiveness of the continuous prevention of perinatal disease by improving public awareness, improve the professional quality of the medical staff, optimization of facilities, of the doctor-patient relationship based on knowledge and trust. The most marked improvement noted during postpartum recovery and follow-up of children with perinatal pathology to 3 years.

Range of applications. Organization of medical care for women and children.

Conclusions. During the period from 2007 to 2012 was an increase in satisfaction with the quality and amount of parental care at all stages: pre-natal and post-natal training and follow-up of children under 3 years. The awareness was raised of parents on healthy lifestyle, risk factors of health problems, legal issues, parental satisfaction qualified medical personnel, equipment and furnishing medical offices, access to care, the moral and ethical qualities of medical staff, the solution of specific problems of the patient at the site, which indicates to increase the effectiveness of the prevention of perinatal pathology and leads to the conclusion about the effectiveness of interventions for the prevention of perinatal pathology, to a greater extent - during postpartum recovery and follow-up of children with perinatal pathology at the first three years of life.

Keywords. Parents of patients; sociological poll; satisfaction; prevention; quality of medical care; perinatal pathology.

References

1. Vishnyakov N.I., Petrova N.G., Balokhina S.A., et al. Mneniye patsiyentov kak vazhnyy kriteriy kachestva meditsinskoy pomoshchi [Patients’ opinion as an important criterion of medical care quality]. Problemy upravleniya zdravookhraneniyem 2009;45(2):43-45.
2. Goncharova Ye.Yu., Rykova I.V., Starchenko A.A., Tretyakova Ye.N. Nezavisimaya ekspertiza kak instrument vliyaniya strakhovykh meditsinskikh organizatsiy na pokazateli deyatelnosti ispolnitelnoy vlasti subyektov Rossiyskoy Federatsii v sfere zdravookhraneniya [An independent expertise as a tool for health insurance company influence on indicators of activity of executive bodies in the subjects of the Russian Federation]. O meditsinskom strakhovanii 2011;(23):9-18.
3. Petrova N.G., Balokhina S.A., Martirosyan M.M., et al. Sotsiologicheskiye issledovaniya kak neotyemlemyy instrument upravleniya na sovremennom etape [Sociological study as an essential management tool at the present stage]. Problemy upravleniya zdravookhraneniyem 2008;41(4):19-25.

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