About this Journal Publication ethics Editorial Board Editorial Council Editorial Office For the Authors Contacts
English

News feeds

Journal in Databases

eLIBRARY.RU - ÍÀÓ×ÍÀß ÝËÅÊÒÐÎÍÍÀß ÁÈÁËÈÎÒÅÊÀ

Google Scholar

Google Scholar

Main arrow Archive of previous Issues arrow ¹2 2018 (60) arrow KNOWLEDGE MANAGEMENT IN HEALTHCARE
KNOWLEDGE MANAGEMENT IN HEALTHCARE Print
Friday, 11 May 2018

DOI: 10.21045/2071-5021-2018-60-2-3

Batsina E.A. Kryuchkov D.V., Karas D.V., Danilchenko Y.V.
Research Institute for Complex Issues of Cardiovascular Diseases, Kemerovo, Russia

Contacts: Batsina Ekaterina Alekseevna, e-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Information about authors:
Batsina E.A., http://orcid.org/0000-0002-4123-006X
Kruchkov D.V., http://orcid.org/0000-0002-5408-6562
Karas D.V., http://orcid.org/0000-0002-6506-2769
Danilchenko Y.V., http://orcid.org/0000-0001-8308-8308
Acknowledgments. The study had no sponsorship.
Conflicts of interests. The authors declare no conflict of interest.

Abstract

Significance. Performance of health care facilities as well as quality of care provided greatly depend upon the organization’s ability to manage knowledge, which makes development and implementation of the knowledge management system in medical institutions rational and necessary. Relevance of the knowledge management is also confirmed by the release of a new version of the GOST R ISO 9001:2015 standard “Quality management systems. Requirements” which includes knowledge management among the new concepts.

Purpose: to develop a practical concept of regular knowledge management in medical institutions.

Methods. The authors used database of the Scientific Electronic Library eLIBRARY.RU for scientific searches. Based on the resources of the Electronic Fund on legal, technical and regulatory documentation standards related to the study topic were analyzed.

Conclusion. Knowledge accumulated by the organization is its important performance intangible asset. Knowledge management system is a subsystem of the operations management, a tool ensuring that a valuable knowledge becomes a manageable intellectual capital of the organization.

Currently, the system approach to knowledge management in the Russian medical institutions is yet to be widely spread; management mechanisms are fragmentarily applied to manage certain types of knowledge including typical and atypical forms of the objects of the intellectual, copyright and patent rights.

Emergence of the “knowledge management” category in the modern international quality management standards actualizes issues related to the development and implementation of knowledge management systems in the professional medical community. Regular knowledge management in medical institutions and development of available intangible assets are targeted at benefiting performance of the organizations contribute to further quality improvement of health care delivery.

Key words: knowledge management system; knowledge management; competence of a medical institution; intellectual capital; intangible assets.

References

  1. Armstrong M. Praktika upravleniya chelovecheskimi resursami [The practice of human resource management]. St.Petersburg: Piter; 2009. 187 p. (In Russian).
  2. Arsen'ev Yu.N., Davydova T.Yu., Minaev V.S. Upravlenie znaniyami v sovremennom menedzhmente [Knowledge governing in modern management]. Izvestiya Tul'skogo gosudarstvennogo universiteta. Ekonomicheskie i yuridicheskie nauki 2014; 5 (1): 106-115. (In Russian).
  3. Artamonova G.V., Kostomarova T.S., Danil'chenko Ya.V., Kryuchkov D.V., Cherkass N.V. Analiz dostizheniya tseley SMK v NII KPSSZ SO RAMN za period 2011-2013 gg. Perspektivy 2014 goda. [Analysis of the achievement of the objectives of the QMS in the Federal State Budgetary Institution «Research Institute for Complex Issues of Cardiovascular Diseases» for the period 2011-2013. The prospects for 2014]. Complex Issues of Cardiovascular Diseases 2014; (2): 56-65. (In Russian).
  4. Bedareva I.Yu., Shalygina L.S. Vnedrenie sistemy menedzhmenta kachestva v uchrezhdeniyakh zdravookhraneniya (na primere FGU «Novosibirskiy NIITO Minzdravsotsrazvitiya RF»). [Implementation of a quality management system in health care facilities (by the example of «Novosibirsk NIITO Minzdravsotsrazvitiya RF»]. Sbornik materialov I Meditsinskogo foruma Sibiri (18-20 maya 2011 g.). Novosibirsk; 2011: 18-19. (In Russian).
  5. Bell D. Sotsial'nye ramki informatsionnogo obshchestva. Novaya tekhnokraticheskaya volna na Zapade [Social framework of the information society. New technocratic wave in the West]. Moscow: Progress; 1986. 371 p. (In Russian).
  6. Bocharova M.A. Kompleksnyy podkhod k upravleniyu znaniyami v organizatsii [An integrated approach to knowledge management in the institution]. Innovatsionnaya ekonomika: informatsiya, analitika, prognozy 2010; (1): 66-68. (In Russian).
  7. Gaponenko A. L. Upravlenie znaniyami [Knowledge Management]. Moscow: IPK Gossluzhby; 2001. 52 p. (In Russian).
  8. Garipova F.G. Intellektual'nyy kapital meditsinskoy organizatsii: problemy otsenki. Gosudarstvo i biznes. [The intellectual capital of health care institution: problems of assessment. The government and business]. Sovremennye problemy ekonomiki. Materialy IX Mezhdunarodnoy nauchno-prakticheskoy konferentsii Severo-Zapadnogo instituta upravleniya RANKhiGS pri Prezidente RF. St.Petersburg: 2017; 1: 242-247. (In Russian).
  9. Garipova F.G. Intellektual'nyy kapital meditsinskoy organizatsii, kak firmy osnovannoy na znaniyakh. [Intellectual capital of health care institution as a company based on knowledge]. Ekonomika i predprinimatel'stvo 2017; 85 (2): 942-947. (In Russian).
  10. GOST R 54875-2011. Menedzhment znaniy. Rukovodstvo po ustoyavsheysya praktike vnedreniya sistemy menedzhmenta znaniy [Knowledge management. Guide to a well-established practice of introducing a system of knowledge management]. Moscow: Standartinform; 2014. 21 p. (In Russian).
  11. GOST R 53894:2016. Menedzhment znaniy. Terminy i opredeleniya. [Knowledge management. Terms and definitions]. Moscow: Standartinform; 2014. 24 p. (In Russian).
  12. Dresher Yu. N., Klyuchenko T. I., Oleynik O. N. Upravlenie znaniyami v GAU «Respublikanskiy meditsinskiy bibliotechno-informatsionnyy tsentr»: tsel', zadachi, funktsii, tekhnologiya formirovaniya. [Knowledge management in GAU "Republican medical library and information center": goals tasks, functions, formation technology]. Vestnik KazGUKI 2013; 4 (1): 106-114. (In Russian).
  13. Efimov V.V. Upravlenie znaniyami: uchebnoe posobie. [Knowledge management: a training manual]. Ul'yanovsk: UlGTU; 2005. 111 p. (In Russian).
  14. Zagaytov A.I., Gryukanova A.M. Upravlenie riskami poteri organizatsionnykh znaniy v sisteme upravleniya znaniyami predpriyatiya. [Management of organization knowledge loses in the system of knowledge management of the institution]. ETAP: ekonomicheskaya teoriya, analiz, praktika 2013; (3): 72-81. (In Russian).
  15. Zvyagintsev I.V., Ruzakova O.V. Formirovanie sistemy upravleniya znaniyami v organizatsii s ispol'zovaniem neyavnykh znaniy [Formation of a system of knowledge management in the institution using implicit knowledge]. Fundamental'nye issledovaniya 2015; 2 (20): 464-468. (In Russian).
  16. Kening E.D. Sistemy upravleniya znaniyami - mirovoy opyt [The knowledge management system – the global experience].[Online] [cited 2017 Dec 27]. Available from: https://www.ispring.ru/elearning-insights/sistemy-upravleniya-znaniyami-mirovoy-opyt/ (In Russian).
  17. Knyazyuk N.F., Chekhovskaya S.A. Izmenenie sistemy menedzhmenta kachestva v sootvetstvii s mezhdunarodnym standartom ISO 9001:2015 [Change of the quality management system in accordance with the ISO 9001:2015 International Standard]. Biznes-obrazovanie v ekonomike znaniy 2017; (2). [Online] [cited 2017 Dec 27]. Available from: https://cyberleninka.ru/article/n/izmenenie-sistemy-menedzhmenta-kachestva-v-sootvetstvii-s-mezhdunarodnym-standartom-iso-9001-2015 (In Russian).
  18. Kudryavtsev D.V., Snetkova A.Yu. Kompleksnye instrumenty upravleniya znaniyami i otechestvennaya praktika ikh primeneniya [Integrated knowledge management tools and domestic practice of their application]. Upravlencheskie nauki v sovremennom mire 2016; 2 (1): 242-246. (In Russian).
  19. Kurakova N.G. Nematerial'nye aktivy meditsinskoy organizatsii: struktura i identifikatsiya. [Intangible assets of health care institution: structure and identification]. Menedzher zdravookhraneniya 2005; (7): 50-53. (In Russian).
  20. Lesser E., Prusak L. Kak prevratit' znaniya v stoimost': Resheniya ot IBM Institute for Business Value [How to turn knowledge into value: Solutions from IBM Institute for Business Value]. [Transl. from Eng]. Moscow: Al'pina Biznes Buks; 2006. 248 p. (In Russian).
  21. Markov E.A. Upravlenie znaniyami: sovremennyy vzglyad na upravlenie znaniyami v organizatsii [Knowledge management: a modern perspective on knowledge management in the organization]. Sovremennye tendentsii razvitiya nauki i tekhnologiy 2016; 8 (5): 113-115. (In Russian).
  22. Maslov A.V. Realizatsiya upravleniya znaniyami na osnove funktsiy sistemy upravleniya personalom. [The implementation of knowledge management based on functions of the personnel management system]. Mezhdunarodnyy zhurnal prikladnykh i fundamental'nykh issledovaniy 2014; 11 (5): 727-731. (In Russian).
  23. Mil'ner B.Z. Kontseptsiya upravleniya znaniyami v sovremennykh organizatsiyakh [The concept of knowledge management in the present-day organizations]. Rossiyskiy zhurnal menedzhmenta. St.Petersburg: Sankt-Peterburgskiy gosudarstvennyy universitet. Vysshaya shkola menedzhmenta. 2003; 1 (1): 57-76. (In Russian).
  24. Murav'eva M.A., Nazarova O.G., Tachkova I.A., Polesskaya O.P. Upravlenie organizatsionnym znaniem kak sostavlyayushchaya innovatsionnogo razvitiya. [Managing organizational knowledge as a component of innovative development]. Upravlenie ekonomicheskimi sistemami [serial online] 2015 [cited 2017 Dec 27]; 8 (80). Available from: http://uecs.ru/uecs-80-802015/item/3665-2015-08-24-07-29-46 (In Russian).
  25. Seroshtanova Yu.S. Evolyutsiya podkhodov k upravleniyu znaniyami. [The evolution of approaches to knowledge management.]. In: Luchshaya nauchno-issledovatel'skaya rabota 2017 [Best research work 2017]. Sbornik statey pobediteley VI mezhdunarodnogo nauchno-prakticheskogo konkursa. Penza: Nauka i prosveshchenie. 2017; 89-91. (In Russian).
  26. Starodubov V.I., Kurakova N.G. Podkhody k otsenke nematerial'nykh aktivov meditsinskoy organizatsii. [Approaches to assess intangible assets of a health care organization]. Menedzher zdravookhraneniya 2005; (8): 56-59. (In Russian).
  27. Steshin V.A. Upravlenie znaniyami kak faktor povysheniya ekonomicheskogo i innovatsionnogo potentsiala obshchestva [Knowledge management as a factor of increasing economic and innovative potential of a society]. Innovatsionnye tekhnologii v nauke i obrazovanii 2015; 1 (1): 357-359. (In Russian).
  28. Tavasieva Z.R., Pozmogov A.I. Upravlenie znaniyami v sovremennoy organizatsii. [Knowledge management in modern organizations]. Ekonomika: vchera, segodnya, zavtra 2017; 7 (3A): 75-84. (In Russian).
  29. Toffler E. Tret'ya volna. [The third wave]. Moscow: OOO «Firma Izdatel'stvo ACT»; 2004. 261 p. (In Russian).
  30. Kharitonova V.N. Upravlenie znaniyami kak instrument obespecheniya strategicheskoy konkurentosposobnosti [Knowledge management as a tool to achieve strategic competitiveness]. Finansy i kredit 2013; 31 (559): 54-60. (In Russian).
  31. Tsygalov Yu.M., Pulyaeva V.N. Upravlenie znaniyami na predpriyatii [Knowledge management in the enterprise]. Upravlencheskie nauki 2014; (2): 42-46. (In Russian).
  32. Sharonina L.V. Upravlenie znaniyami v meditsinskom uchrezhdenii. [Knowledge management in a health care facility]. Vektor ekonomiki 2017; 5(11):49. (In Russian).

Views: 8413

Be first to comment this article

Write Comment
  • Please keep the topic of messages relevant to the subject of the article.
  • Personal verbal attacks will be deleted.
  • Please don't use comments to plug your web site. Such material will be removed.
  • Just ensure to *Refresh* your browser for a new security code to be displayed prior to clicking on the 'Send' button.
  • Keep in mind that the above process only applies if you simply entered the wrong security code.
Name:
E-mail
Comment:

Code:* Code

Last Updated ( Friday, 11 May 2018 )
< Prev   Next >
home contact search contact search