About this Journal Publication ethics Editorial Board Editorial Council Editorial Office For the Authors Contacts
English

News feeds

Journal in Databases

eLIBRARY.RU -

Google Scholar

Google Scholar

For authors' attention

Publication is free of charge

In aims to provide interconnection of publications in international scientific journals using Digital Object Identification - DOI, our editorial office incorporated the journal "Social aspects of population health" into international reference system CrossRef.

Since 2016 DOI will be assigned to all scientific articles published in our journal free of charge.

Also DOI will be assigned to all articles published in 2014 and 2015 free of charge as well
Main arrow Archive of previous Issues arrow 4 2013 (32) arrow Quality assessment of paid medical services provided by non-governmental health facilities as a factor for improving efficiently and effectiveness of care
Quality assessment of paid medical services provided by non-governmental health facilities as a factor for improving efficiently and effectiveness of care Print
Wednesday, 28 August 2013

M.I. Muslimov
"Clinic 1" Ltd., Moscow

Summary. Development of an optimal management model and rational use of recourses remain a topical issue for a pro-profit health care facility.

Objective of the study was to evaluate quality of paid medical services provided by a non-governmental health care facility.

Methods: the author reviews experience in quality improvement gained by the non-governmental health care facility Clinic #1Ltd. Measurement and evaluation of quality of care delivery within the suggested model were based on a system-focused integrated approach to quality in general and quality monitoring at a non-governmental health care facility.

Results: Quality management system of medical services is based on a full compliance with the international standard ISO 9001:2000 Quality management systems. Requirements. Doctors, nurses, financial management and administration obligatory participate in quality audit. For this purpose basic principles and provisions have been developed to achieve proper quality in general, i.e. system-focused approach, result-oriented approach, use of monitoring and internal quality audit, management by exception. Methodology of strategic planning on quality improvement has been developed.

It makes sense to use relevant models of performance outcomes to evaluate performance of a non-governmental health care facility for a certain period of time (monthly, quarterly, annually) within the framework of the new economic mechanism and budget-insurance medicine.

Comprehensive activities aimed at quality assessment of care delivered by Clinic #1 Ltd. decreased the risk of medical errors and deterioration of patients health more than twofold. This experience can be disseminated to other non-governmental health care organizations.

Keywords: non-governmental health care facility; paid medical services; quality of medical care.

 

References

  1. The state standard of the Russian Federation The systems of quality management [Internet]. 2013 [cited 2013 Jul 29]. Available from: http://www.norm-load.ru/SNiP/Data1/9/9188/index.htm (in Russian).
  2. Donin VM, Merkova OP. Competition in Russian healthcare: paid and free medicine. enedzher zdravookhraneniya 2005;(7): 4-13 (in Russian).
  3. Kucherenko VZ, Shlyapnikov VV. Financial risks in activity of private healthcare institutions. Problemy sotsial'noy gigieny, zdravookhraneniya i istorii meditsiny 2008;(1):21-23 (in Russian).
  4. Lindenbraten AL. Current problems of public health and healthcare. Shchepin OP, editor. Moscow: Meditsina; 2005. 84 p. (in Russian).
  5. Lisitsyn Yu, Kalmykov AA, Senchenko AYu. To the problem of demands for paid medical service in population. Propblemy sotsial'noy gigieny, zdravookhraneniya i istorii meditsiny 2005;(5):10-11 (in Russian).
  6. On the basis of population health protection in the Russian Federation: the Federal Law of the Russian Federation of 2011 November 21 323- [Internet]. 2011 [cited 2012 Sep 06]. Available from: http://www.rg.ru/2011/11/23/zdorovie-dok.html (in Russian).
  7. Razumovskiy AV, Polina NA. Interrelations between public and private healthcare sectors. Menedzher zdravookhraneniya 2008;(6):58-61 (in Russian).
  8. Starodubov VI, Kurakova NG. Possible options of implementation of intangible assets in healthcare institutions. Menedzher zdravookhraneniya 2005;(9):68-72 (in Russian).
  9. Shchepin VO, Ovcharov VK. Russian health care: strategic analysis and directions of future development. Problemy sotsial'noy gigieny, zdravookhraneniya i istorii meditsiny 2005;(2): 3-7 (in Russian).

Views: 16670

Comments (1)
1. 19-10-2013 17:14
, , ? 
" - (, , ) ". ? 90- .
Written by (iri64na68) (Guest)

Write Comment
  • Please keep the topic of messages relevant to the subject of the article.
  • Personal verbal attacks will be deleted.
  • Please don't use comments to plug your web site. Such material will be removed.
  • Just ensure to *Refresh* your browser for a new security code to be displayed prior to clicking on the 'Send' button.
  • Keep in mind that the above process only applies if you simply entered the wrong security code.
Name:
E-mail
Comment:

Code:* Code

Last Updated ( Thursday, 14 November 2013 )
< Prev   Next >
home contact search contact search